DELIVERY


Dear Customers,
Regarding the state of emergency in the country, we inform you that the online store Mart4art.bg continues to work with enhanced safety measures in the preparation and handover of the shipments to the Speedy and Econt couriers. For the time being, we have in stock most of the products we offer. Although we have planned new deliveries from Europe for this month, there will be a delay, for which we please ask you to understand us.

We hope that, despite the complex situation at the moment, we will be able to tackle the challenges together.
If you have any questions, you can contact us by phone +359 885 115 567 or email: info@mart4art.bg.


The delivery price is 2.90 BGN, for orders above 35.00 BGN the delivery is free of charge.
The shipping is made by Speedy or Econt Express to your address or office, specified when creating your order.
The delivery time is from one to three or more working days, depending on the settlement.


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Processing, sending and receiving a parcel

After placing an order in the online store, we will contact you to specify the date of receipt. We strive to pack your products well and prepare them as fast as possible for shipping. After the delivery of your parcel to the courier company, we will send you an email with the respective receipt date. Parcels are received to an address or to an Speedy or Econt office from Monday to Friday within the working hours from 9:00 o'clock to 18:00 / 19:00 o'clock. It is also possible a Saturday delivery to an address or to an Speedy or Econt office.






Delivery terms

If the order is made by 16:00 o'clock on a working day, the parcel usually arrives on the next working day. For settlements whitout an Speedy or Econt Express office, deliveries are made twice or three times a week or once a week, so the delivery time may be from one to three or more working days, according to the visit schedule of the courier. When the order is made on Saturday or Sunday, or on public holidays, it will be processed and shipped on the first working day and received in accordance with the delivery time to the respective settlement. In very rare cases, orders that are made on Friday may also be sent on Monday.

The delivery times are compliant with the couriers schedule. Detailed information can be found here: Speedy offices , Econt Express offices




Delivery at a later date

If it turns out that the product you ordered is not available, meanwhile you will be notified. The delivery time in this case is different and is determined by the receipt of goods in the store. Mart4art.bg does not guarantee that the respective product is available in the distribution network. You can choose to wait for it to be delivered to you at a later date, replace it with another similar product, or cancel the order.

If you have any questions, please contact us via the Contact page or by phone +359 885 115 567.




NOTE: Please note that the timetable and delivery times specified by Speedy or Econt Express may change and we will try to update the information on our web site.


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